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User Support

The TraIT project supports users in the TraIT-BMIA environments. Support is provided for specific questions/problems related to the BMIA software, but the support model assumes a do-it-yourself attitude after the initial training provided by TraIT. Studies should take responsibility for quality control of the image sets uploaded to BMIA and specific questions about the validity and content of data or study subjects cannot be answered by TraIT staff.

There are manuals, guidance documents and how to’s available in the TraIT SelfService helpdesk tool TOPdesk. All users of TraIT applications receive a user account for TraIT TOPdesk.

 

If you still don't have a TOPdesk account and wish to use BMIA tools, please contact the Service Desk via servicedesk@health-ri.nl or call +31 (0)88 1167500 .

If you are already a user of TraIT tools and require support please contact us preferably via the Self Servicedesk.

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